Contact
Reaching us
For general help, account questions, or feedback, write to hello@aspeoplesay.com.
- Privacy questions, data exports, corrections, and deletion help: privacy@aspeoplesay.com
- Security concerns or suspected data incidents: security@aspeoplesay.com
- Content safety and urgent reports: safety@aspeoplesay.com
- Appeals of moderation decisions: appeals@aspeoplesay.com
- Legal notices and authority contact: legal@aspeoplesay.com
These role addresses are the proposed public contact points for the initial test. The operator must configure and monitor them before inviting testers. The operator's legal name, mailing address, and required EU and UK representative details will be added after professional review.
What to include
For an account or privacy request, write from the email address you use to sign in and describe what you need. Do not send your sign-in code, password, database credentials, identity document, or a full copy of sensitive content unless we specifically explain why it is required through a verified reply.
For a content report, use the Report action on the relevant question or answer when possible. Include the content type, why it may break the rules or law, and any immediate safety concern. Do not reproduce harmful or identifying material unnecessarily.
For an appeal, reply to the statement-of-reasons email or include its notice reference. Appeals are accepted for at least six months after the decision.
Response times
We aim to acknowledge urgent safety and security reports promptly. Privacy and data-rights requests are completed within one month unless the law permits an extension. Other messages are handled as operator capacity allows during the initial test.
As People Say is not an emergency service. If somebody may be in immediate danger, contact the emergency services where they are located.
Draft contact page, effective 21 September 2026.